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Call Logs
Last Updated: November 13, 2024Introduction This document aims to provide end users with a comprehensive understanding of the functionality of Call Log API V2. It outlines the key features and demonstrates how to effectively filter data using parameters such as start date, end date, and phone number. The goal is to ensure users can leverage the API to its...
Call Report
Last Updated: November 13, 2024Overview: The API aims to retrieve call reports from all the trunks within an organization. The purpose of this API is to offer detailed call data to authorized users, enabling them to monitor, analyze, and manage telecommunication activities effectively. Purpose Enable authorized users to access detailed call reports from all trunks, facilitating effective analysis and...
Click to Call
Last Updated: November 13, 20241 Introduction This document outlines the requirements for integrating a call extension feature into a Customer Relationship Management (CRM) platform. This integration will streamline communication between support agents and customers by enabling direct calls from within the CRM interface. 2 Overview: The click-to-call extension integration will allow users to make and receive calls directly within...